You can cancel any time from Settings, Billing. Here is exactly what happens and a softer alternative if you only need a break.
TABLE OF CONTENTS
- How to cancel
- What happens after you cancel
- Consider pausing instead
- Pause vs cancel
- Frequently Asked Questions
How to cancel
- Go to Settings, Billing.
- Tap Cancel subscription.
- Your subscription is marked to cancel at the end of the current billing period.
What happens after you cancel
You keep full access until the end of your current billing period. After that, content generation and publishing stop. You can reactivate any time before the period ends to continue without interruption.
Consider pausing instead
If you only need a break, you can pause your account for 1 or 2 months instead of cancelling. While paused you are not charged, and your brand kit and history are kept. Posts scheduled during the pause are held and rescheduled when your account resumes.
Pause vs cancel
| Option | Charges | Your data | Best for |
|---|---|---|---|
| Pause | None while paused | Kept | A temporary break |
| Cancel | None after period ends | Access ends | Stopping for good |
Important Note
- Pausing keeps everything in place and is the easier choice if you plan to return. You can pause from Settings, Billing.
- If you cancel and want to come back later, you will need to redo your brand kit setup.
Frequently Asked Questions
- Will I get a refund for unused time?
Your access continues until the period ends, then no further charges. Partial month refunds are not offered. - Can I export my brand kit before cancelling?
Reach out to support and we will help you save what you need. - What about my published posts?
Posts already published stay on Facebook and Instagram. PostaiLit just stops generating new ones.