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Getting Started
Set up your account and brand kit
8 articles
Your Posts
Reviewing, approving, and managing content
8 articles
Connected Accounts
Facebook, Instagram, and permissions
4 articles
Team & Access
Team members, roles, and account access
4 articles
Billing & Plans
Subscriptions, upgrades, and payments
6 articles
Products & Promotions
Featured products and promotional posts
2 articles
Troubleshooting
Fixes for common issues
5 articles

Popular articles

How to connect Facebook and Instagram
A clear, step by step walkthrough of linking your Facebook Page and Instagram so we can publish on your behalf.
How to review and approve your posts
A warm walkthrough of the weekly review queue, from status chips to one click approvals, so nothing publishes without your sign off.
Welcome to PostaiLit, your getting-started guide
A warm five step roadmap from signup to your first published post, so your account is up and running without the overwhelm.
How does the free trial work?
Every plan starts with a free seven day trial, here is what you get and what happens when it ends.
My post did not publish, what happened?
The most common reasons a post fails to publish, with the exact fix for each one.
Understanding your content calendar
A simple month or week view of every scheduled post, with colour coded chips so you can plan the week at a glance.

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